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The Think Blog

Deep Dive: QA

illustration of woman shopping for groceries

March 20, 2019

Object-oriented UX (OOUX): process, examples, and resources 

  • By
  • Keren Toledano
Illustration of a merge traffic sign

November 26, 2018

Service design: It’s not just another buzzword 

  • By
  • Brittany Murphy
Photo of employees in modern office lounge

October 17, 2018

To grow with integrity: Engage and honor your team 

  • By
  • Russ Starke
Screenshot of content audit in Airtable

August 6, 2018

How to use Airtable for content audits, part 2 

  • By
  • Holly Munson
Stylized illustration of sound waves

December 7, 2017

Web Accessibility: What You Say vs. What I Hear 

  • By
  • Mikey Ilagan
Photo of Think Company employees at job fair table

October 24, 2017

Thoughts from the Other Side of the Job Fair Table 

  • By
  • John Young
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October 30, 2024

Enabling omnichannel HCP marketing strategies: Takeaways from Digital Pharma East 2024 

  • By
  • Jen Couchoud,
  • Kiersten Brinkos
Project manager working on Project Ops at her laptop

October 12, 2024

Modern project optimization: How to streamline success in the enterprise 

  • By
  • Eric Stimple,
  • Sam Roth

September 18, 2024

Drive excellence in telecom call centers—establish KPIs that matter 

  • By
  • Chad Kaufman,
  • Joe Scheffler
Content strategists working on a whiteboard

August 28, 2024

Best practices for transforming your global content management 

  • By
  • Doug Gnutti,
  • Mackenzie Alleman
medication, pills for pharma market access

August 14, 2024

Maximizing growth in market access; how to partner for an effective gap analysis 

  • By
  • Dhiraj Sapkal,
  • Jen Couchoud
Financial services outdated tools: adding machine

August 8, 2024

Empowering advisors with strong CX: Strategies for wealth management growth 

  • By
  • Joe Scheffler
Researchers synthesizing user research data

July 25, 2024

Embrace a research mindset to make the most of the data your company already has 

  • By
  • Brittany Murphy
A group of Think Company UXers at Config 2024

July 17, 2024

Designing with intention: Our Config 2024 takeaways 

  • By
  • Mackenzie Alleman
Human hands working on a design system on a laptop in preparation for AI

June 30, 2024

Why design systems are essential for the future of AI-assisted design 

  • By
  • Elizabeth Cottrell,
  • Sarah Frei,
  • Doug Gnutti
Three telecom service vans for truck rolls

June 20, 2024

Reduce truck rolls and save money with these 3 CX practices 

  • By
  • Chad Kaufman
Mobile phone

May 28, 2024

Your MVNO success hinges on activation; 5 CX initiatives to build into your strategy today 

  • By
  • Chad Kaufman
Abstract pharma image with circle illustrations focusing on a medicine dropper

May 8, 2024

Implementing generative AI in pharma: Safeguard communications and boost efficiency 

  • By
  • Dave Drager,
  • Dhiraj Sapkal

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